EMail Parrot Quickstart Guide

Welcome to EMail Parrot! This guide will help you get started, manage your email lists, and use the platform effectively for secure and organized group communication.

Getting Started

1. Create an Account

Visit EMail Parrot and click "Create Account" in the upper right corner.
Follow the registration steps and click Create Account.
Verify your email and log in to access your account dashboard.

2. Create an Email List

In your account menu (upper right of List Administration page), select Create New Email List.
Follow the instructions, enter your payment details (or select enter payment details later), and activate your list.
Customize settings based on your group’s needs.

3. Add Members

Go to your administrator page and enter your list's name.
Navigate to the "Add/Update/Delete Member" tab and enter the email addresses of members you want to add.
Set permissions for each member (e.g., send-only, moderate-emails, admin) and click Add/Update button.

How EMail Parrot Works

1. Sending Emails

Members send an email to your group’s unique address (e.g., yourgroup@emparrot.com).
The system scans the email for security threats.
The sender’s personal email is anonymized.
The email is distributed to the group, subgroups, or individuals as specified.

2. Receiving Emails

Group members receive emails directly in their inbox, with sender details anonymized.
Replies to emails are processed through EMail Parrot and sent to the group, sub-group, or individual that was the source of the email. Replies to a group email will be sent to all group members.
Replies to only the sender of an email can be performed by clicking the email address provided in the header of the email.

3. Addressing Emails

Emails can be addressed to the entire list (group), a sublist (subgroup), or an individual in the group. Any conbination of sublists and individuals can be addressed in any email.

To send an email to the entire email list / group address the email similar to yourgroup@emparrot.com (replacing "yourlist" with your email list's name).
To send an email to a sublist (subgroup), address the email to sublist.yourlist@emparrot.com.

Sublist membership is configured on the EMail Parrot administrator webpage.
The "admin" sublist is predefined by EMail Parrot and contains all list member that are list administrators.

To send an email to an individual member, address the email to ~membername.yourlist@emparrot.com. Direct emailing an indivual member through EMail Parrot is indicated by the address starting with tilde (~). This is followed by the "name" of the person as configured by the list administrator with spaces replaced with underscores (_). For example:

If a list member has the name field configured as "Jane Doe" their direct email address will be ~jane_doe.yourlist@emparrot.com.

4. Managing Your List

Modify list settings, such as maximum email size, external list removal and enabling of direct email messages.
Remove or add members as needed.
Change member settings as needed. Each member can be configured to:

Receive or not receive their own emails.
Have their emails "moderated" requiring an list administrator to review and release them before distribution.
Be a any number of subgroups.
Be a list administrator. List administrators will automatically be members of the "admin" subgroup of your email list. Administrators that also create an account on emparrot.com can use the administrative features on your behalf except for the creation or deletion of new email lists.

Manage quarantined emails that have been trapped by the system. This happens, for example, when emails are from a moderated member, too large or sent from an email address that is not a member of your list.

Key Features

Privacy Protection: Members communicate without exposing personal email addresses.
Spam Filtering: Keeps unwanted messages out of your group discussions.
Direct Messaging: Send private messages within the platform.
Sub-Groups: Create smaller groups within your main list for targeted discussions.
Custom Sender Pseudonyms: Personalize sender information to maintain anonymity while providing context.

Troubleshooting

How do I reset my password?

Go to the login page and click Forgot Password to receive a reset link.

What happens if a non-member tries to send an email?

Non-member emails are automatically rejected and quarantined for your review. A common mistake is members signing up with one email address but sending from another. You can add additional email addresses to your list with the "No Email" option to allow sending from multiple addresses while receiving emails only once.

Need Help?

For more assistance visit the Administrator Documentation or FAQ pages.

If you have any issues or questions, contact our customer support team at Info Email Request.

Happy emailing with EMail Parrot!